Privacy Policy for IoT Tamer Mobile

Last Updated: July 2025

Introduction

Welcome to IoT Tamer Mobile ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IoT Tamer Mobile application (the "App").

Information We Collect

Personal Information

  • Account Information: When you register for an account, we collect your username, email address, and password.
  • Profile Information: We may collect additional information you provide, such as your name and contact details.
  • Authentication Data: We collect login credentials and session information to authenticate your access to the App.

Device Information

  • IoT Device Data: We collect information about your IoT devices, including:
    • Device serial numbers
    • Device names and descriptions
    • Device types and status
    • Workspace associations
    • Alert counts and device statistics
  • Device Performance Data: We collect real-time and historical data from your IoT devices, including:
    • Current hour data
    • Daily statistics
    • Device settings and configurations
    • Alert logs and notifications

Technical Information

  • Device Information: We collect information about your mobile device, including:
    • Device type and operating system
    • App version and build number
    • Device identifiers
  • Usage Data: We collect information about how you use the App, including:
    • App features accessed
    • Device management activities
    • Alert interactions
  • Network Information: We collect information about your network connection and API interactions.

Push Notification Data

  • Notification Tokens: We collect push notification tokens to send you alerts and notifications about your IoT devices.
  • Notification Preferences: We store your notification settings and preferences.

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • To provide and maintain the IoT Tamer Mobile service
  • To authenticate your identity and secure your account
  • To manage your IoT devices and workspaces
  • To process device alerts and notifications
  • To provide customer support and technical assistance

Communication

  • To send you push notifications about device alerts and system updates
  • To communicate with you about your account and service
  • To send important service announcements and updates

Service Improvement

  • To analyze usage patterns and improve our services
  • To develop new features and functionality
  • To optimize app performance and user experience
  • To conduct research and analytics

Security and Compliance

  • To protect against fraud, abuse, and security threats
  • To comply with legal obligations and regulatory requirements
  • To enforce our terms of service and policies

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Hosting and maintaining our services
  • Processing payments and transactions
  • Providing customer support
  • Analyzing usage data and improving our services

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Legal proceedings or investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection practices

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Access and Control

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Export your data in a portable format

Communication Preferences

You can:

  • Opt out of push notifications through your device settings
  • Update your notification preferences within the App
  • Unsubscribe from email communications

Account Management

You can:

  • Update your account information through the App
  • Change your password and security settings
  • Manage your device associations and workspaces

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Third-Party Services

Our App may integrate with third-party services and APIs. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the App
  • Sending you a notification
  • Updating the "Last Updated" date

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: DataTamer Inc.

[Your Business Address]

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to delete your personal information
  • The right to opt out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, rectify, and erase your personal data
  • The right to restrict processing and data portability
  • The right to object to processing
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided above.

This Privacy Policy is effective as of the date listed above and applies to all users of the IoT Tamer Mobile application.